Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our casino platform. These files contain information that helps our website recognize your device during subsequent visits. Cookies serve various functions, from maintaining your login session to personalizing your gaming preferences. Similar technologies include web beacons, pixel tags, and local storage objects that collect information about your browsing behavior. These technologies are essential for providing secure, personalized online gambling services while ensuring compliance with Canadian gaming regulations and privacy laws.

Types of Cookies We Use

Our platform utilizes several categories of cookies to deliver optimal gaming experiences:

• Essential cookies that enable basic website functionality and secure transactions
• Performance cookies that monitor site speed and identify technical issues
• Functional cookies that remember your gaming preferences and account settings
• Analytics cookies that help us understand player behavior and improve our services
• Marketing cookies that deliver relevant promotional content and bonus offers
• Security cookies that protect against fraud and unauthorized account access
• Session cookies that maintain your login status during active gaming sessions
• Persistent cookies that remember your preferences across multiple visits

Purpose and Legal Basis

We process cookies based on legitimate interests in providing secure gambling services, contractual necessity for account management, and legal compliance with Canadian regulations. Essential cookies are necessary for transaction processing and account security. Analytics cookies help us identify problem gambling patterns and implement responsible gaming measures. Marketing cookies enable us to provide relevant promotions while respecting your communication preferences. Our cookie usage complies with the Personal Information Protection and Electronic Documents Act and provincial privacy legislation across Canada.

Cookie Duration and Storage

Cookie retention periods vary based on their function and type. Session cookies expire when you close your browser, while persistent cookies may remain for up to two years. Security cookies typically last for the duration of your gaming session. Marketing cookies generally expire after thirty days unless renewed through continued platform engagement. Analytics cookies are retained for twelve months to provide meaningful insights into player behavior trends. We regularly review and delete expired cookies to minimize data storage and protect your privacy.

Third-Party Cookies and Partners

Our platform may include cookies from trusted third-party service providers who assist in delivering our gaming services. These partners include payment processors, game developers, customer support platforms, and analytics providers. Third-party cookies are subject to their respective privacy policies, which we encourage you to review. We carefully vet all partners to ensure they meet Canadian privacy standards and maintain appropriate data protection measures. Some third-party cookies may track your activity across multiple websites to provide enhanced services or targeted advertising.

Managing Your Cookie Preferences

You maintain control over cookie settings through multiple methods:

• Access our cookie preference center in your account settings
• Modify browser settings to block or delete specific cookie types
• Use private browsing modes to limit cookie storage
• Install browser extensions that manage cookie permissions
• Opt out of marketing cookies while maintaining essential functionality
• Contact customer support for assistance with cookie management
• Review and update preferences regularly to reflect your current needs

Browser-Specific Instructions

Different browsers offer various cookie management options. In Chrome, access Settings, then Privacy and Security, followed by Cookies and other site data. Firefox users can navigate to Options, Privacy and Security, then Cookies and Site Data. Safari users should go to Preferences, Privacy, then Manage Website Data. Edge users can access Settings, Site permissions, then Cookies and site data. Internet Explorer users should click Tools, Internet Options, then Privacy. Mobile browsers typically offer cookie settings within their privacy or security sections.

Updates and Contact Information

This Cookie Policy may be updated periodically to reflect changes in technology, regulations, or business practices. We will notify registered users of significant changes through email or platform notifications. The effective date of current policy terms is displayed at the top of this document. For questions about our cookie practices, data processing, or privacy concerns, contact our privacy team through the designated support channels. We are committed to addressing your inquiries promptly and transparently while maintaining compliance with applicable Canadian privacy laws and gaming regulations.